Ruby Fortune Casino Review

Introduction

Ruby Fortune Casino is a microgaming online casino platform under the Palace Group umbrella. Ruby Fortune Casino started operating in 2003. They have an online casino license from the Malta Gaming Authority.

Ruby Fortune Casino Info

Website https://www.rubyfortune.com
License Malta Gaming Authority 
Founded 2003
Banking MasterCard, Visa Card, Direct bank transfers, PayPal, Neteller, Poli, QIWI, Ezipay, etc
Min Deposit $10
Min Withdrawal $50
Waiting Period for Cash Out 96 hours
Mobile Support Android and iOS
Customer Support 24/7 Live chat, Email & Toll-free contact numbers  
Game types Video Poker, Premier Roulette, Lightning Roulette, Baccarat, Slots, and more
Accepted currencies EUR, USD, JPY, GBP, SEK, NZD, TBH, INR, CAD, PLN, RUB, NOK, BRL & MXN
Restricted countries US, Belgium, Czech Republic, Denmark, France, Netherlands, North Korea, Portugal, Singapore, Spain, etc
Headquarter Malta
Welcome Bonus and offers $750

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Ruby fortune Interface

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It is known for its impressive portfolio of more than 650 different online games. It also has a very high return to player ratio on these games, about 96.61 as of 2019. As a result, it has become very popular among online gamblers.

Key Information

Microgaming online casino  Licensed by the Malta Gaming Authority 
Over 650 different games  The overall customer rating is 4.75 points 
Interactive and easy to use interface  A mobile app is available. It offers a smooth mobile casino playing experience

Features

  • It has a very large variety of fantastic games. More than 650 titles are spread across game selection slots. These include slots games, table games, live dealer games.
  • The Casino Ruby Fortune user interface is designed to be very user-friendly. One will find all the game titles are organized for easy navigation.
  • It is a fully licensed online casino. Its license was issued by the Malta Gaming Authority (MGA), an international financial regulatory body.
  • It has an amazing welcome bonus and regular surprise bonus to make the platform more attractive for people who want to play.
  • It also collaborates with different safe gambling organizations like GambleAware to identify and eliminate problematic gambling behaviors and encourage responsible gaming.

Pros and Cons

PROS

  • More than 650 different games are available.
  • The Microgaming software and the mobile app make it possible to play from all devices.
  • A large number of lucrative bonus offers are available.

CONS

  • Ruby Fortune has a number of restricted countries like the USA.
  • Withdrawals can take up to 96 hours to be processed.
  • There is a minimum withdrawal amount of $50.

How to Sign Up / Registration Process

The sign-up and registration process for Ruby Fortune Online Casino is very simple and takes just a few steps:

  • Users have to open the website or app and select the ‘create account’ option.
  • ruby fortune sign up

  • Users will then have to submit their name, date of birth, and residential address.
  • ruby fortune personal info

  • Finally, users will have to fill in their email address and username and create a password for their account.
  • ruby fortune billing address

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  • But users need not worry about the safety of their personal information. It has SSL encryption and safety firewall systems to prevent data leaks.

Ruby Fortune Online Casino Games

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Slots

It has a huge selection of slot games. It has three reel slots as well as five reel slots and video slots. Some of the most popular slot game titles are Break the Bank, Cherry Red, Cosmic Cat, Captain Cash, and many more. It even has some slots branded after movies and shows like the Jurassic Dinosaur Park Slots. The slot games are also all organized into different categories which makes them very easy to find and play.

ruby fortune slots

Table Games

All the typical table games available at casinos like classic blackjack, roulette, keno, baccarat are also available. Some reviews mention a lack of options in the table games category, but there are many sub-varieties of the games available. 

ruby fortune table games

Live Dealer Games

Live dealer games at Ruby Fortune Casino are all state-of-the-art classic games associated with casinos. They are powered by world-class Evolution Gaming technology. The video and audio quality is crystal clear and compatible with a large number of devices. There is also a chat option for people to interact and feel more immersed in the gaming experience. The live dealers on the website are also all experienced and well-trained industry veterans. Casino games like Live Blackjack Multiplayer, Atlantic City Blackjack, and other Blackjack variants are some of the most popular live dealer games available. 

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Instant Wins

It also offers a wide variety of instant win gaming titles that are hot favorites among many players. Some of the most popular instant win games are Ballistic Bingo, Bubble Bonanza, Foamy Fortunes, Game Set and Catch, and lots more. Progressive jackpots casino games like Major Millions, Cash Plus, Lots a Loot are also popular. A winner will instantly win money playing these.

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Live Casino

Besides the live dealer table gaming, there is also some other live casino game options available through the website and mobile app. The most popular titles in this category are Premier Roulette, Lightning Roulette, Multi Wheel Roulette Gold Series, Red Dog, Three card poker casino, and more.

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Video Poker

Poker is a classic among all casino and gambling enthusiasts and there are lots of live video poker gaming options available on the website and app. Casino games like Aces and Eights Poker, All American Poker, Aces and Faces Poker, Deuces, and Joker poker are some of the most popular video poker games on offer.  These casino games are very popular.

ruby fortune video poker

Welcome Bonus and Promotions

Ruby Fortune Casino is known for its variety of casino bonuses and promotional offers. The welcome bonus is an impressive $750. All new players who sign-up for an account are eligible for this bonus. But in order to access the bonus, players have to meet the wagering requirements and wager at 50x. There is also a limited seven-day period within which users have to claim the welcome deposit bonuses. Players also need to keep in mind that not all gaming options contribute equal amounts, so the 50x wager has to be calculated carefully keeping all this in mind. 

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The welcome bonus is matched across three deposits:

1st deposit 100% matching C$150
2nd deposit 50% matching C$200
3rd deposit 25% matching  C$400

C$ – Canadian Dollars

Besides this initial casino bonus, there is also has a daily wheel that users can spin to potentially win a prize every single day. Once a user spins the casino Bonus wheel, a countdown counts down the next 24 hours till they become eligible for another spin. The bonus wheel has prizes like free spins, VIP player loyalty points, credit points, bonus money. The daily bonus wheel and wheel countdown is an important tool to keep players coming back to the platform. Thus, there is a lot of money to be won.

VIP Program

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As soon as a player signs up on the platform they become part of the VIP program. Players can start earning their VIP points as soon as they start betting real money on games. Ruby Fortune Online Casino also has free playing options to familiarize amateur players with all options. The more players bet, the higher number of points they get, and they move up in the VIP program ranking. As the ranking goes up, so do the benefits. Each $10 bet earns a player one point on Ruby Fortune Online Casino. But some gaming titles come with boosted points eligibility. 

As soon as customers become part of the VIP program they earn about 2500 points. This makes players part of the Bronze tier of the program. As the points go up, they move into other loyalty tiers and their gifts and rewards become more customized to their gambling habits. 

  • Platinum Loyalty Tier- the platinum loyalty tier requires almost 10,000 points to enter. Within a year of becoming VIP account holders, people get elevated to the Platinum Loyalty tier. Those who have been able to collect enough funds during this one month are able to maintain their position as Platinum Loyalty members. They get 40% additional loyalty points from the VIP program.
  • VIP Tournaments- Users can take part in many different tournaments with attractive jackpots. The parent group regularly hosts gambling tournaments for VIPs.
  • Faster Withdrawals- Some reviews criticize it for its extremely long withdrawal processing timelines. VIP users do not have to face this problem and their withdrawals are credited much quicker through safe and secure online transactions.
  • Exclusive Events- It curates absolutely exclusive events for the VIP gamblers. These experiences include a stay at a 5-star hotel or an exotic vacation.
  • VIP Promotions- It also has special VIP promotions for its VIP guests. There is also a dedicated VIP Host Team to cater to the VIP members.

Ruby Fortune Mobile Casino & App

ruby fortune mobile casino (1)

The gaming platform has a mobile gaming application. This mobile application has been designed to make online casinos accessible to many people all over the world. The mobile app is available on Google Play Store and the Apple store. The user interface of the mobile app is also designed to be super user-friendly. A pop-up menu at the bottom of the app page makes it easier to navigate to different gaming options and payment methods. But the site is also a microgaming platform, meaning that it was designed to be accessible on all kinds of devices, even without the need to download the app. 

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Deposits and Withdrawals

In order to deposit into the account, casino players need to select the ‘bank’ option available in the menu feature of the home page of the website. The next steps to make the deposits are all available step by step. Deposits can be made through:

Deposit method  Minimum Deposit Amount 
Direct bank transfers $10
MasterCard and Visa Card $10
PayPal $10
Neteller $10
Poli $10
QIWI $10
Ezipay $10
Solo $10
Click and Buy $10

Many other deposit methods are also available. After many years in the business, it has developed payment integrations with the most prominent payment gateways.

ruby fortune deposit and withdrawals

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Withdrawals are a little more tricky. The withdrawal processing time can be almost 96 hours. There is also a minimum withdrawal amount for different withdrawal methods.

Withdrawal method Minimum withdrawal amount 
Neteller $50
Click and Buy  $50
Paypal $50
Visa Debit $50
Skrill $50
Visa $50
Insta Debit $50
Ecopay  $50
Entropay $50
Ezipay  $50

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Benefits at Ruby Fortune

  • It has a very attractive welcome bonus.
  • There is also a daily bonus wheel to get extra prizes.
  • VIP program members can earn loyalty points and rise to the ranks of the VIP scheme.
  • Higher the VIP tier, the better the benefits.
  • VIP benefits include free spins, credit points, free loyalty points, and more.
  • There are exclusive VIP tournaments as well with huge jackpots available to be won.

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Game Contribution Rates

The following is a guide to the game contributions:

Game Contribution %
Slots 100%
Video Poker 8%
Blackjack 2%

Security and Licenses

  • It is a fully licensed operator for online casinos, with a license issued by the MGA. It also has a license from the Kahnawake gaming commission.
  • It also has an eCOGRA certification, meaning that it is very safe for customers to use its software on their devices.
  • It also uses SSL encryption to protect its customers’ personal details from data leaks.
  • Other safety firewalls have also been installed into the casino software to ensure that individuals who play never lose their funds to theft or unscrupulous activities of digital criminals.

User Interface

The website and mobile gaming platforms have an attractive user interface. Its huge repertoire of games is organized into different groups to make them easier to find. There is also a feature that allows users to pick their preferred games for quick access. 

The user interface has been designed to be simple and attractive, imitating the feel of real Las Vegas Strip casinos. But some users of this Canada-based platform have reported that it is sometimes difficult to read the names of the different games because of a complicated font style. Some reviews also mention that a few games are put in incorrect categories. 

Customer Support at Ruby Fortune

  • It has a very impressive customer support service system.
  • Customer service teams are available 24 x 7 to solve any problems that the users face.
  • They have a live chat option to talk to customer service personnel.
  • Customers can also contact the support team through the email address or the telephone number (toll-free).

ruby fortune customer support

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Our Verdict

The parent group of Ruby Fortune Casino has years of experience in the gambling industry. Their overall customer satisfaction ratings are also very high. Their impressive interface as well as their legal certifications are able to draw in players very easily. There are also lots of special promotional offers and bonuses and a sizable bonus on welcome to retain their customer base. Ruby Fortune Casino Canada is now very popular and gaining a large market share in many other international markets. 

Frequently Asked Questions

Can I withdraw funds quickly at Ruby Fortune?

It usually takes around two days and can even take up to 96 hours to withdraw funds from Ruby Fortune. This is a common complaint mentioned in many customer reviews. 

Does Ruby Fortune have a loyalty club?

Ruby Fortune has a loyalty club VIP membership program. Players get one loyalty point for each bet of $10 that they can then use to move up the ranks of the loyalty club. Each tier of the loyalty club comes with many different benefits and bonuses. 

Which game providers can be found at Ruby Fortune?

Most of Ruby Fortune’s games are provided and developed by Microgaming. Microgaming is a comparatively new entrant into the world of online gaming but has quickly gained a good reputation because of its safety and device compatibility. 

Is customer support available at Ruby Fortune?

Ruby Fortune has 24 x 7 customer service available through live chat, email, and toll-free contact numbers.  

Which banking options are available at Ruby Fortune?

Ruby Fortune offers many banking options-both for deposits and withdrawals. Direct bank transfers, credit cards, debit card payments, and a number of other online payment gateways are also available.

Is Ruby Fortune safe and licensed?

Ruby Fortune is fully licensed by the Malta Gaming Authority and they also have an eCONGRA certification ensuring complete customer safety. 

Is Ruby Fortune legit?

Is Ruby Fortune is a legitimate online casino service provider that has successfully served thousands of customers all over the world.

How to delete a Ruby Fortune account?

To delete their Ruby Fortune account, players will have to send a mail to the customer support team. The team will delete the user’s account as soon as the request is processed. This is a useful feature that prevents users with problem gambling from being able to access the gaming catalog.

Does Ruby Fortune casino accept US players?

No. Ruby Fortune does not accept US players and the platform is restricted in the United States of America. But it is very popular in many other countries of Europe and Canada. 

How do I claim a Ruby Fortune bonus?

In order to claim its Ruby Fortune bonus, users need to place a 50x wager within seven days of opening their account. The amount is paid in the form of three separate deposit matchings. Some other bonus codes are also available for other promotions.

Who owns Ruby Fortune casino?

Ruby Fortune casino is part of the Palace Group that owns a number of other online casino platforms. The casino is owned by Bayton Ltd. at present.