Pelaa Casino Review

Introduction

Pelaa Casino is an online casino that is known for its signature medieval theme. They are also known for their massive game variety of nearly 1100 gambling titles. Slots, classic table gaming, video poker, jackpots and live games are all available. Pelaa Casino was established in 2014 and has a valid legal license from the Malta Gaming Authority for its online casino operations. Pelaa Casino overall rating from customers is 4.8 stars out of possible 5 stars. Pelaa Casino is also famous for its top grade game developers and providers of software platforms.

Pelaa Casino Info

Website https://www.pelaa.com/
License Malta Gaming Authority
Founded 2014
Banking VISA Credit/Debit, Mastercard, Paysafecard, EcoPayz, Interac Online, AstroPay, etc
Min Deposit C$10
Min Withdrawal C$10
Waiting Period for Cash Out 1 to 3 days
Mobile Support Android and iOS
Customer Support Live chat available from Monday to Sunday from 9 am to 1 am, email
Game types Roulette, Blackjack, Baccarat, Video Poker, Jackpot games and more
Accepted currencies USD, NOK, RUB, CZK, UAH, BGN and more
Restricted countries US, Ukraine, Belgium, Australia, Saudi Arabia and more
Headquarter Malta, Watar Street, Ta’ Xbiex
Welcome Bonus and offers C$100 and 150 free spins

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Pelaa casino

Key Information (Casino Overview)

Pelaa online casino

Established in 2014 No software download necessary
License from the Malta Gaming Authority Compatible on all kinds of devices like computer, tablet, mobile
Nearly 1100 gaming titles Services from top software leaders like Quickspin, Yggdrasil Gaming, Elk Studios
Top grade game developers like Microgaming, NetEnt, Play n Go SSL encrypted transactions

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Features

  • Pelaa Casino is a fully licensed online casino with a gambling license from the Maltese regulatory authority. 
  • Pelaa Casio is known for their huge selection of games. There are almost 1100 different games on offer at this casino. 
  • Pelaa Casino does not require users to download any specific software on their phones to use the casino platform. 
  • The casino is supported on all kinds of devices like computers, laptops, tablets and mobile devices. 
  • The user interface is so simple on Pelaa casino anyone can use the platform without any difficulty. 
  • The games at Pelaa Casino are developed by top game developers like NetEnt and Microgaming which means that the games all ensure fair play and high quality graphics.
  • Pelaa Casino makes the gambling experience more exciting for their players by creating a kind of medieval theme for their aesthetic choices. 
  • Pelaa Casino also has a very lucrative welcome bonus worth upto C$100 and 150 free spins.
  • Pleaa Casino also offers a large number of banking options including credit or debit cards, e-wallets and even bank transfers. 
  • Pelaa Casino is owned and operated by the Malta-based Genesis Global Limited, a leading name in the world of iGaming.
  • They also have an eCogra seal of approval assuring users about their fair gaming practices. Pelaa Casino also has an online gambling operation license from the Swedish Gambling Authority and in the United Kingdom from the UK Gambling Commission.
  • Pelaa Casino also has partnerships with different responsible gambling initiatives to provide support for players so that they do not develop problem gambling habits.

Pros and Cons

PROS

  • Huge game variety
  • Supported on all kinds of devices
  • Uses SSL encryption to ensure client safety

CONS

  • 24 x 7 customer service not available
  • A comparatively new casino, less experienced than other casinos
  • Canadians can only play with Canadian Dollars

How to Sign Up with Pelaa Casino Canada / Registration Process

  • In order to start playing with real money, users need to create their own account 
  • In order to sign up for a account users will have to create a username and password for their account 
  • They will also have to submit their email address 
  • The next step will be to provide some personal information 
  • Players will have to provide their full name, their gender, their date of birth and their country of residence 
  • Players will also have to provide their complete address along with the postcode 
  • The next step will be to choose the currency the players will play with 
  • Players will then submit their mobile phone number 
  • Players can also sign up to receive notifications on their registered email address for new promotional offers 
  • The final step towards starting to play will be to make the first deposit. Players will link their preferred payment method and make a deposit into their Pelaa casino account 
  • Players should also be very careful to tick the ‘i want a bonus’ option at the time of making their first deposit. If they fail to do so they will miss out on a lucrative welcome bonus deal 

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Pelaa Casino Games

Pelaa Casino Games

Pelaa Casino has gained immense popularity in Canada because of its massive selection of game titles from all top game developers in the iGaming industry. 

Slots

Pelaa Casino has 42 different classic slot games on offer. But their collection of video slots is even more impressive. They have nearly 1400 video slots on offer at the casino. The slots are all of very high quality with very interesting graphics developed by top slot developers like Microgaming and NetEnt. Some of their most popular titles for a slots enthusiast will be Game of Thrones 243 Ways, Gonzo’s Quest, Take Book of Dead, Vikings Go Berzerk and more. 

Table Games

They have nearly 90 different types of table games to make the casino experience more attractive for their users. Traditional games like Roulette, Blackjack and Baccarat are supplemented by more advanced options like video poker games. There is American Roulette, French Roulette, European Roulette and Multi Wheel Roulette. Under Blackjack, they have options like Spanish 21, Hi-Lo. Video poker games that are most popular are Tens or Better, All American, Deuces Wild. Pelaa Casino also has lots of jackpot games and jackpot slots to keep things interesting for their players.

Live Casino – Dealer Games

Most of Pelaa Casino’s live dealer games are developed by the industry-leading developers of dealer games Evolution Gaming and NetEnt. They have more than 60 different live dealer games. Blackjack, Roulette, Baccarat and even Monopoly are available for live casino gambling with real money. 

Mobile Gaming

Pelaa Casino software is very compatible with mobile gaming. The games load quickly and the gaming experience is very smooth even on mobile. More than 1000 game titles are also available on mobile devices. The user interface is also designed to be equally user-friendly on mobile, tablet and computer. 

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Welcome Bonuses and VIP Scheme

Welcome Bonuses and VIP Scheme

Welcome Bonus Offers

Pelaa has two different types of welcome bonuses. One option comes with the casino and the other option is exclusively for the live casino.

The welcome bonus is a scheme for a deposit match bonus of 100% upto C$100 along with 150 free spins. But the free spins are not released all at the same time. Upon making their first deposit, Canadian players immediately get 150 free spins in the Pelaa Casino Canada account. Then over the course of the next nine days, 15 more free spins are allowed to users on the site every day.

Besides the initial welcome bonus matching, there are also deposit casino bonuses for the 2md, 3rd and 4th deposits. For the 2nd deposit, the bonus matching is 50%, for 3rd it is 25% and for 4th is 25% upto a total of C$300. 

There is also a  live casino deposit match bonus of 100% upto C$100. 

Other casino bonuses include an offer where the deposits made from Monday to Thursday by players are matched 25% on Friday. Besides these, there are also other regular casino bonuses and promotional deals offered to players on the site. But bonus terms and conditions will apply with regards to eligibility for these bonus options. 

VIP Scheme

VIP scheme

Pelaa Casino reviews mention that they do not have any particular loyalty programme that is available in other casinos. But they do have a VIP scheme. There is not much information about how players can join the VIP club, but those who are part of the club can get access to exciting offers like monthly lucky draws, personal account managers, special VIP bonuses, holiday packages, birthday surprises and more. 

Pelaa Casino Canada – Mobile Experience

Pelaa Casino’s mobile experience is excellent according to most reviews and is a major attraction for Canadian players. They use HTML 5 software which ensures that the site works equally smoothly on both mobile browsers as well as on the computer. Their entire gaming portfolio of more than 1000 games is available on mobile as well. All bonus offers like free spins and deposit matching are also offered for mobile gaming players. 

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Deposits and Withdrawals

Deposits and Withdrawals

Casino Review Pelaa mentions that they have quite a long list of banking and payment options available for deposits and withdrawals. Deposits are usually credited to the player’s account immediately. But bank deposits may take a few days, between 3 to 5 to get deposited in the player’s account. Pelaa Casino payout speed is also good. Most withdrawal requests are processed within 1 to 3 days. E-wallet withdrawals are in fact instantaneous. 

The min deposit for general players is very low. The min deposit amount is C$10. The max deposit amount in one transaction is C$5000. Min withdrawal limit is C$10 and the max withdrawal amount for a single transaction is C$300. There is a small withdrawal processing fee charged by the casino for each transaction. The withdrawal request processing fee is 2% or C$3.These withdrawal and deposit figures may vary for VIP players. 

Pelaa Casino website also accepts a large number of currencies for both deposits and withdrawals. USD, NOK, RUB, CZK, UAH, BGN and more are supported. But Canadian players can only play with Canadian Dollars. 

This casino also accepts cryptocurrency deposits and withdrawal from its players which is an advantage over many other casinos. 

Accepted Payment Method – Deposit and Withdrawal

Visa Interac Online
Visa Electron Interac Etransfer
MasterCard Much Better
Maestro Astro Pay
EcoPayz Bank transfer
Paysafecard Crypto and Go

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Security and Licensing

Security and Licensing

In order to ensure device security and customer security Pelaa Casino uses many measures. They use SSL encryption technology to secure all transactions and ensure the security of the funds of their players. 

The casino also has a lot of legal certifications and licenses to assure gamblers about their fair play practices. They have a license from the Malta Gaming Authority. They also have licenses from the Swedish Gambling Authority and the United Kingdom regulatory body UK Gambling Commission. The casino also has the approval of eCogra that the site is safe to use on all kinds of personal devices without risk in regards to fund loss or data leaks. 

Casino Pelaa also takes measures to ensure that its users stay safe from addictive habits while using their website. They have partnered up with GamStop, BeGambleAware.Org and Genesis Safeplay ( of Genesis Global Limited) to ensure that only adults above 18 years of age can participate in safe gambling practices through their website. 

Customer Support

Customer Support

Any gambler using Pelaa Casino will be able to use their customer support service for their gaming needs. But reviews complain that their customer support team is not available 24 x 7. A customer support expert is available through live chat and through a landline number. The live chat is available from Monday to Sunday from 9 am to 1 am. There is also an email address where players can share their own problems if they believe that the live chat customer support team is not being able to solve their problems adequately. 

Our Verdict – Review Pelaa Casino

Reviews of Pelaa Casino are generally positive. They mention the welcome bonus, the exclusive casino bonus, the free spins which act as incentives for new players on the site. But compared to other casinos Pelaa online casino does not have very strong customer service. They provide a number of payment methods for bonus and winning payouts but their payout speed of 1 to 3 days is also not the best in the business. They also struggle with low market experience and subsequent lack of long-term trust from users. Another major drawback of the casino is that they do not have a dedicated loyalty programme. But the high quality of software providers like Evolution Gaming and NetEnt makes up for their late entry into the market. Their mobile gaming is also very advanced and offers the same slots and deposit and bonus offers as on computers. If Pelaa Casino Canada continues to use high-grade game providers and a large variety of games, very soon they will gain a large share of the Canadian iGaming market. 

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FAQ:

How do I sign up for Pelaa casino?

Pelaa Casino requires users to create a username and password and provide their email id in order to sign up for an account. Users will then have to provide some personal details like name, gender, age and address and choose a currency of their preference. The last step is to make a deposit in the casino account and start gambling with real money.

How do I know if I can play at Pelaa casino?

Not all countries are allowed to use this site. Players can check their list of restricted countries from their site. Gamblers from many countries like the United States, Ukraine, Belgium, Australia, Saudi Arabia and more are restricted from using this site. But this casino is very popular in some countries like Canada, New Zealand, and South Africa. In these countries, there are a lot of users who are using this casino for real money gambling.

Is the Pelaa casino bonus any good?

The casino welcome offer is a deposit bonus and some 150 total free spins. There is also a live casino special bonus offer. Special promotional schemes are also run periodically and there are deposit bonus offers on the second, third and fourth deposits. The only thing to keep in mind is the fact that the welcome free spins are not available all at once. At first users get only 15 spins and gradually more spins are released gradually at a rate of 15 spins every day for the first 9 days of opening an account. 

Can I play Pelaa casino games on an iPad?

All games can be played on mobile. The game providers develop the games in a manner that they can be used on iPad, tablet, Android phone, iPhone, Windows, on computers as well as on laptops. Any Pelaa Casino review will highlight that the slots, table games, and live games all have the same quality and loading speed on iPad as on every other device. 

What kind of games can I play at Pelaa?

Many different kinds of games are available like classic slots, video slots, table gaming varieties, video-based poker, and jackpots. There are a total of 1100 games on the website and all the games are available on mobile as well.