JackpotCity Casino Review


Operating in the domain of gambling for decades, Jackpot City is one of the most easily recognized names as it is a highly regarded online casino. Owned by Belle Rock Entertainment, JackpotCity has a gigantic list of games that are available on the platform and the regular gamblers can find most of the major casino games here. While their parent company also owns other such digital platforms, Jackpot City has some features, including microgaming powered softwares and attractive welcome bonus, that have resulted in its popularity.

JackpotCity Casino Info

Website https://www.jackpotcitycasino.com/
License Kahnawake Gaming Commission
Founded 1998
Banking Visa, Mastercard, iDebit, Interac, Netteller, Trustly, Skrill
Min Deposit $10 • 70x wagering
Min Withdrawal $50
Waiting Period for Cash Out 24 hours or 3 to 7 days
Mobile Support Android and ios
Customer Support Email address and live chat
Game types Online Baccarat, Roulette, Blackjack, Video Poker
Accepted currencies EUR, CAD, USD, GBP, NOK, CHF, SEK, NZD, PLN, RUB, MXN, ARS, BRL, INR
Restricted countries US and UK
Headquarter Malta, Villa Seminia
Welcome Bonus and offers £1600

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Jackpot City Platform Interface

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The casino offers various incentives such as an attractive sign-up bonus (primarily aimed at slot players), daily bonus, a weekly loyalty bonus apart from new games every week that may also include free spins for the regular users. At Jackpot City, there is a tier-based membership system that is calculated through the money bet through the platform or the loyalty points.

Key Information

Jackpot City has a very easy to use platform, powered by microgaming software, which has a huge variety of casino games that includes slot games, live video games, blackjack, spin machines (with some free spins) etc.
Jackpot City offers a high though selectively limited joining bonus as it comes with 70x wagering and is mostly useful for slot players only.
In addition to the microgaming powered games at Jackpot City, the well-designed navigation of the platform also acts as a reason for the users to choose the Jackpot city online casino.
The casino is available across a huge number of countries around the world with a few exceptions.
The payment methods and the deposits/withdrawals are also easy and convenient, although some of the banking methods might not support all the locations.
Jackpot City strives to maintain a responsible platform that enables the users to take assessment tests regarding gambling addictions and also restricts underage users from gambling on the platform.

Jackpotcity Promotions


Jackpot city casino’s greatest feature can be the huge list of casino games that it supports, albeit the location of the players might severely affect the variety of games that are available in those regions. For instance, in India, games at jackpotcity online are only available on their live video games and all other games do not show up on the platform. The 2nd 3rd 4th deposit on the platform can also enable the players to get bonuses in the neighbourhood of $500. This is not the same as the welcome bonus (which isn’t present here).

Jackpotcity Features

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Jackpot city casino has simplified the way of adding funds to the platform and it supports VISA/MASTERCARD which are some of the most common payment options for a significant percentage of gamblers.

There are multiple bonuses that Jackpot city offers and if the players can match the high wagering amounts, this feature can result in a decent amount of winnings. Jackpot city casino has support for 24 / 7 live chats with the support team that can help players solve their issues at any time. Premium players can get other perks such as live dealer, free spins etc. Live dealer games are sometimes limited to table games or the games that are based on live video feeds.

Pros and Cons

Jackpotcity pros and cons


  • Jackpot city casino has one of the longest lists of casino games and live dealer games, and only the slot games have crossed 300 with a total game count of over 500.
  • All the active players and individuals can get loyalty bonuses every midweek or week (not completely the same as the free spins).
  • The support team of the platform is known for being very helpful and responsive intending to the players’ issues and requests.
  • The loyalty points earned on the Jackpot city casino can be used outside the platform with other companies as well.


  • Wagering requirement on the offered bonus is quite high as compared to other platforms and it might prove to be useless for some individuals.
  • The online casino is not supported by a few nations that include the UK, Spain, South Africa.
  • Some of the banking methods such as Skrill also do not work with all locations and that also is applicable for the US.
  • Few individuals have faced a lot of technical issues during the process of withdrawal of the winnings.

How to Sign Up with Jackpot City Casino / Registration Process?

Signing up on the platform of Jackpot city casino is about as easy as going all-in on a Blackjack table. New individuals can start by clicking on the “Sign Up” button on the top right corner of the website’s homepage. The online casino asks its players to fill in their details – name, contact details and address.

Jackpotcity Registration Process

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The individuals also have to go through a verification process in order to be able to withdraw money from the platform and have it be transferred to their bank accounts or wallets. This process requires verification through photo ID and also helps the platform keep underage demographics out of the gambling pool.

Who Can Play Casino Games?

As mentioned above, the online casino ensures to maintain a safe and responsible platform and thus, underage players are strictly prohibited from using the platform. Apart from the growing ones, any individual can play the games available on the Jackpot city casino provided they are not in one of the restricted locations which the platform does not support. The list of live dealer games that can be played changes from region to region and the players would have to check if the games that interest them are supported or not. The age restriction stops at 18 years old or might be higher for some jurisdictions where the legal age of gambling is different. One thing to remember would be that this online casino does not accept any more new players from the United States.

Jackpot City Online Casino Bonuses

Who doesn’t love a generous bonus? Jackpot City platform has various bonuses that are associated with the platform. New users do get good bonuses including welcome bonus but this welcome bonus comes with a 70x wagering requirement and thus, is not beneficial to every user, especially the ones who are new to gambling. There is also a midweek and weekly match bonus for the consistently active users.

Jackpotcity Welcome Bonuses

These welcome bonuses cannot be used to leverage winnings but can be used to avail perks from the platform. Some of the bonuses of Jackpot City can be taken in the form of cash where the wagering requirement becomes 50x of the initial value, and new customers only min deposit $ 10 70x wagering.

VIP members of the platform do get some additional bonus related to their tier of membership.

VIP Program

Signing up with Jackpot city casino automatically sets up the individuals to be part of their loyalty program. This VIP program/ loyalty program has 6 six tiers and everyone starts from the most basic one, the Bronze Level. The level of any account is decided by the loyalty points which also come with other advantages such as free spins. Individuals earn points every time they use the table games at Jackpot city online casino to bet money, increasing their total loyalty points holding.

Jackpotcity VIP Program

Once the gamblers have reached 2500, they update to Silver level. From here on, individuals will have a VIP Host 24 / 7. In addition to the VIP Host, moving up the tier system also brings in higher discounts, greater monthly bonuses, and daily rewards (daily rewards can reach up to 4-5 times from the Bronze Level to the final tier).

Jackpotcity Loyalty Bonus

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Jackpot City Mobile App

Apart from the website, Jackpot City casino has also released a mobile casino app for both iOS and Android devices for gamblers who like to be on the move. The mobile application does have fewer options for table games in comparison to its desktop counterpart. The interface of the application is similar to the website and the online casino games that are available also work fluently. Just like the website, the theme of the mobile app is based on the same colour scheme – Black and Purple. The app has a high and appreciable rating from a huge array of users on third party websites.

Gaming Variety

The games at Jackpot city online casino come in all shapes and sizes, in regards to the odds of winning big.

Jackpotcity Games

Slots games are the most common casino games found at Jackpot City casino, more than 420 in total (including online slots video poker).
21 or Blackjack is also one of the most popular casino games and online Blackjack games are also present on the online casinos.
Jackpot City casino also has roulette or rather online roulette for the risk-takers to come and enjoy.
For mobile apps, there are separate mobile slots, mobile casino games, provisions for free spins etc.
Venturing beyond casino games, Jackpot City casino now also has an online bingo where the players can get a chance to be more interactive.

Jackpotcity various games

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Software and Other Promotions

As aforementioned, the software used by Jackpot city casino is nothing short of exceptional and has been people’s choice for years. Since the online casino started back in 1998 (long before the market saturation of online casinos), they have had plenty of experience and resources to build an impeccable system. The platform’s software has also won awards in the past and for good reason.

For the mobile applications, the software provider is ‘Evolution Gaming’ – the ones with some of the best graphics and interface, even for table games. Being a part of the online casino games, video streaming is also possible with this software since some of the games might enhance the experience or might be crucial for fair play.

Jackpot city regularly does several promotions for its platform and while new users get signing bonuses, welcome bonus, existing users have their own promotions. There is also a possibility of getting a 100% match bonus. The company has a dedicated promotions page on the website where all the promotions that are going on might be displayed.

Security and Fair Play

The team behind Jackpot City understands the importance of safety and thus, the platform is equipped with industry-standard security measures that include an SSL encryption that guards the information being sent in and out of the website, mobile app or gambling software itself. It is also monitored by the Malta Gaming Authority. Being under the supervision of the Malta Gaming Authority, the Malta gaming authority license of the company (that contains the casino info casino name) is bound to be associated with only the fair and legit practices of the trade.

When it comes to fair play, the casino also strives to provide a realistic and authentic gambling environment that would emulate a physical casino but from the comfort of one’s home. Jackpot City makes use of a piece of code that is called a random number generator which implies that the results would be totally neutral and unbiased.

Deposit & Withdrawal Options

Banking options and deposit options are the same as the ones that are popular in Las Vegas, the cards – MASTERCARD and VISA. Withdrawal speed serves as a shining star in any Jackpot City review because the gambling platform offers some of the fastest withdrawals as per the license number (2 – 3 days).
Users can also pay at the platform or deposit funds for scratch cards with the help of other money apps such as Skrill on the casino software. The winning through mobile games or any card game can also be withdrawn in neighbourhoods of the same time frame.
The total number of banking options in the casino section is about eight (approximately). This fast payout speed is applicable on all winnings that include any game from the selection, although a deposit bonus cannot be withdrawn from the platform, regardless of the selection.
Deposit bonus (or other bonuses) and promotions do tend to prefer the users who pay through cards as some of the banks might offer discounts in some cases.

Customer Support

The jackpot city online casino runs round the clock and thus, the customer service team is available round the clock. The customer support team has kept a very good reputation by helping users of all the entire selection from games, including any card game or even dealer games. Customer service is one of the strong suits for the added functionality of the casino and the live chat option in the platform works 24 / 7. In addition to the live chats, the gamblers can also reach the customer support team with the help of a report method in dealer games or through the social media handles and emails of the company.

Casino Reputation & Licensing

Every Jackpot City Casino Review tends to lean in the favour of the casino and the reputation that it has been able to uphold is simply unparalleled and impressive. Jackpot city’s gaming authority license number is one of the ways the casino is supervised. The high payout rate, which can be about 96%, also enables the platform to achieve a full star rating on various third party websites.

Our Verdict

Jackpot City Casino is one of the excellent casinos on the market which offers hundreds of mobile games and casino games at Jackpot such as slots video poker, video slots for live games, card games, match bonuses, microgaming, scratch cards, bingo, blackjack, roulette, table games etc. The 1st 2nd 3rd 4th match deposit can reach up to a high amount and the 3rd 4th deposit match bonus is usually the one rewarded well. Its welcome bonus also will serve the individuals well as they entertain and gamble their leisure time through the games at Jackpot city’s online casinos.

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Frequently Asked Questions

Does JackpotCity payout?

Yes, JackpotCity online casino has about a payout rate of 96% and the customers’ only min deposit can also help them gather winnings.

Is JackpotCity safe?

The players on the platform have always been safe on the platform and even the video slots are safe as the company’s microgaming powered software uses SSL encryption which is an industry-standard. The payment methods are also ciphered before being exchanged with the servers.

How long does JackpotCity withdrawal take?

The withdrawal process might depend on payment methods available but it generally takes around 2 – 3 days.

Can US players play at JackpotCity?

No, Jackpotcity online casino is neither accepting US players anymore nor it is offering deposit bonuses to the American residents.

How do I use my bonus on JackpotCity?

A deposit bonus or any other bonus can be used to either earn points on the account and change VIP status or use them to gamble at games such as Video Poker. The online slots video poker can be a good place to bet some additional bonus one might come across.

What is the Most Popular Game at JackpotCity?

The most popular games available on Jackpot City are the online slots (combined), Poker and Blackjack.

Can I play games for free?

No, the gambling platform uses games as a medium to bet money and thus, to be able to win or play, one must bet the table/game amount. To make the process of depositing money for games, Jackpot city offers various banking options.

Is JackpotCity a Real Money Casino?

Jackpot City is an online site that can be accessed with the help of the internet where gamblers can bet against other gamblers from around the world who are also using the digital platform remotely.